CUSTOMER SERVICE · LIMITED PILOT

One interrupted call.
One helpful text.

Sansara 24/7 Restoration & Remodeling is preparing a supervised test of a recovery text for an unexpectedly disconnected service intake call.

How enrollment works

The pilot uses direct, affirmative written consent from its designated test participant. The participant confirms control of the designated mobile number and expressly agrees to one dropped-call recovery test message. A callback number, phone call, employment relationship or service inquiry alone does not enroll anyone.

Consent is documented privately, including its source, date, wording and limited scope. Personal consent records and telephone numbers are not published here. No website checkbox or automated voice enrollment is used for this pilot. Before sending, the participant must receive the program disclosures and linked policies and separately authorize the bounded test.

Program disclosure

I agree to receive one automated dropped-call recovery test text from Sansara 24/7 Restoration & Remodeling at my designated mobile number after one supervised call unexpectedly disconnects before assistance is complete. Maximum one recovery message for this test; it contains two SMS segments. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Call (636) 812-3838 for assistance. Consent is optional and is not a condition of service. I have reviewed the SMS Privacy Policy and SMS Terms. My consent does not itself enable sending; separate test execution approval is required.

This disclosure describes the permission required for the pilot. Publishing it does not enroll anyone or represent a new personal acknowledgment.

The recovery message

Thanks for calling us at Sansara 24/7 Restoration & Remodeling! Our call got disconnected. Please call (636) 812-3838 if you still need our assistance. Reply STOP to unsubscribe. HELP for help.

When a text is appropriate

Only a qualifying unexpected disconnect before assistance is complete can trigger the approved test message. A normally completed call or successful human transfer does not. This pilot excludes marketing, employee notifications, appointment texts and escalation messages.