SMS PROGRAM TERMS

A limited, optional service.

These terms apply to the supervised Sansara 24/7 Restoration & Remodeling dropped-call recovery pilot.

Scope and frequency

The program permits one recovery text to an expressly consenting test participant after one qualifying unexpected disconnect. Maximum one recovery message in this pilot; the approved text uses two SMS segments. Message and data rates may apply. There are no marketing, employee, appointment or escalation texts in this pilot.

Choice and support

Consent is optional and is not a condition of receiving service. Reply STOP to unsubscribe. Reply HELP for help or call (636) 812-3838. Our messaging provider may send responses to customer-initiated opt-out or help requests. These are distinct from the one recovery message.

START does not grant another recovery test or general enrollment. Further messaging requires renewed, documented permission and separate execution approval.

Service limitations

Normally completed calls and successful transfers do not trigger recovery texts. A text does not confirm dispatch or an arrival time. Carriers are not liable for delayed or undelivered messages. Do not rely on this pilot for immediate emergency assistance.

Privacy and enrollment information

Read the SMS Privacy Policy and enrollment information. Sending remains disabled pending registration and explicit test activation.