SMS PRIVACY

Purpose-limited information.

This policy covers information used for the Sansara 24/7 Restoration & Remodeling dropped-call recovery SMS pilot.

Information and purpose

We use the designated mobile number, consent evidence, call disposition, approved message and delivery records to operate, verify and audit the authorized test. We keep personal consent records private. These public information pages do not collect SMS enrollment or provide access to customer records.

Access and sharing

Access is restricted to authorized personnel and service providers that need the information to process, deliver or support the messaging service. We do not sell mobile information or share it with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from other information-sharing categories. Service providers may process this information only to perform the service for us.

Recordkeeping

Consent and delivery evidence are retained to document permission, investigate delivery and meet applicable recordkeeping obligations. Consent evidence is retained at least until consent is withdrawn, and longer where required by law or a documented legal hold. Opt-out suppression records may be retained to prevent unwanted future messages. Withdrawing consent stops further program texts; it does not automatically erase records we must retain.

Your choices

Reply STOP to unsubscribe. Reply HELP for help, or call (636) 812-3838 with questions about this program or your information. Participation is optional and is not required for service. See the SMS Terms and enrollment information.